Security Officer/Concierge

Job description

Job Title: Out of Hour Concierge Security Staff

Job Description:

Chase Services Group is seeking dedicated individuals to fulfil the role of Overnight Security Staff for Our Esteemed Client in Bristol. As an Overnight Security Staff member, you will play a crucial role in ensuring the safety, security, and well-being of Client’s residents, staff, and visitors during non-operational hours. This position requires individuals who are committed to promoting cohesive community relations, maintaining confidentiality, and adhering to professional boundaries at all times.

Key Responsibilities:

• Maintain a continuous on-site presence during designated hours, including overnight, weekends, and holidays, ensuring a safe environment for all.
• Uphold the highest standards of confidentiality, safeguarding, and professional boundaries in all interactions.
• Act swiftly in emergency situations by contacting the necessary emergency services and Client’s designated ‘on-call’ staff.
• Security Officer will serve as the first point of contact for any out-of-hours issues or emergencies, ensuring all relevant parties are informed promptly.
• Monitor CCTV systems actively and conduct regular patrols to supervise entry and exit points, ensuring the safety of residents, staff, visitors, and property.
• Collaborate with Client Staff to gather essential information and accurately report incidents using the appropriate forms.
• A proven ability to work with young people in accommodation settings, applying knowledge gained within the last two years is desirable.
• Security officer should participate actively in Client’s Health and Safety protocols to ensure compliance and safety at all times.
• Interact with residents respectfully and professionally, upholding non-discriminatory practices and providing care.
• Maintain positive relations with Client neighbours and the broader community through respectful and positive communication.
• Must wear the designated uniform and identification badges consistently, including the SIA Security Guard License.
• Having a comprehensive understanding of the issues affecting vulnerable young people to ensure effective support and escalation when necessary.
• Security officer should participate in relevant training sessions provided by Client/Company to meet the evolving needs of our residents.
• Perform other related duties as required to support the team and enhance security measures.

Qualifications and Skills:

• Valid SIA Licence
• Enhanced DBS check.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to remain calm under pressure.
• Previous experience working with young people in accommodation settings preferred.
• Familiarity with relevant legislation and regulations regarding safeguarding and security.

Shift patterns:

Monday – Friday 17:00-21:00 (5 Hrs Per Shift)
Monday – Friday 21:00-09:00 (11 Hrs Per Shift)

Saturday & Sunday 0900-2100 (12 Hrs/per shift)
Saturday & Sunday 2100-0900 (12 Hrs/per shift)

If you are passionate about making a positive impact on the lives of vulnerable young people and are committed to ensuring their safety and well-being, we encourage you to apply for the position of Overnight Security Staff with Chase Services Group.

Pay: Up to £11.44 per hour

Schedule:

• 12 hour shift
• 5 hour shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift

Experience:

• security: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• First Aid Certification (preferred)
• SIA (preferred)
• Driving Licence (preferred)

Work Location: In person