SIA Steward

Steward SIA – Stevenage 

As a SIA Officer, you will help deliver a fantastic experience for fun and vibrant crowds at our venues. 

Whether it’s premier league football, concerts and festivals, or world-famous horse racing, you’ll be part of the excitement. We pride ourselves on creating an atmosphere in a safe and secure environment. 

Duties/Responsibilities 

This is typically a casual and / or part time role - flexibility is essential as many events may take place in the evenings or at weekends outside of normal working hours. You may be required to travel to attend different venues depending on where the event is taking place.

As a SIA Officer, you will be delivering customer service with a smile, be a friendly face at world-class events, providing a high visibility security presence to safeguard event teams, roaring crowds and some of the world’s biggest stars.

You will enjoy the buzz of providing security at incredible venues. Sharing our passion for keeping people safe, your role will involve plenty of variety. You’ll carry out security searches, bar security and respond quickly and robustly to any crowd disruptions or disturbances. You’ll keep secured zones free of prohibited items and follow protocols when dealing with incidents.  Friendly, professional and approachable, you’ll use your experience to ensure the events run smoothly.

• Carrying out pre and post event safety checks ensuring compliance with safe working procedures
• Greeting, assisting and directing people attending the event
• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
• Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
• Reporting any incidents or concerns and dealing with emergency situations
• Checking tickets
• Asset Protection
• Carrying out security searches on entry points

Skills and Experience 

Ideally, we’re looking for people with

• You must be aged 18 years or above.
• You must hold a valid SIA Door Supervisor.
• Experience of working within a similar role would be an advantage.
• Experience in delivering a personal and professional customer experience would be advantageous.
• Flexibility is a MUST- as most match days and/or events may take place at the weekend.
• A professional demeanour with sound judgement and integrity.
• Confident in interacting with high level visitors and management
• A checkable personal history including periods of education, employment, travel and unemployment
• Understanding of the events industry
• Working towards or hold a Level 2 Spectator Safety qualification – please get in contact if we can assist you in getting this qualification
• ACT Certificates 
• First Aid Certificate

Benefits

• Ongoing training
• Weekly pay
• Access online training portal 
• Competitive pay 
• Holiday pay 
• Pension 

Additional 

• Minimum 6 hours 
• Weekends/Evening 
• Ability to commute 
• Commitment to the event 
• Opportunity to work at other events