Security Officer

Your duties will include:

• Operate as part of the team, providing our customers with the required professional standards.
• Provide a safe environment for the general public and staff.
• Report any Health & Safety hazards.
• Be aware of risk and compliance during day to day operation.
• Maintain positive relations with retailers and assist where appropriate.
• Work with other teams for the benefit of the site, developing new skills where appropriate.
• Booking on/off duty using an electronic payroll system
• Maintain records in line with your duty including utilising the electronic patrol system, all check sheets, incident reports, accident reports.
• Deliver on the Centre’s standards and expectations.
• Any other duties as directed by the Site Manager and Regional Business Manager and on-site partner management team.
• Participation in site emergency procedures.

You must;

• Demonstrate exceptional customer service skills
• Maintain communication at all times with your colleagues using site specific communication methods.
• Maintain and develop working relationships, with Westgrove partners, managers, colleagues, business manager, head office support
• Be responsible for H&S within your area of activity
• Be responsible for embedding a risk aware culture at site level
• Have a valid Security licence and First aid certificate

What you will get in return:

We understand that our people are our business and we want our colleagues to feel special. So, on top of the usual things you’d expect from a business like ours, we also reward you with:

• Pension scheme (eligibility rules apply).
• Training and development opportunities including NVQ’s, Diploma’s, English speaking and writing support and more.
• Access to ‘Retail Trust’ who provide 24/7 FREE health and wellbeing advice, financial support such as hardship grants, retail discounts via ‘Happi’ and more.
• Access to HSF Health Care and Benefits scheme including money towards dental, optical & medical costs.
• Reward and Recognition Awards.
• Paid volunteering days.
• Access to ‘Perkbox’ offering discounted gym memberships and high street discounts.
• £200 Refer a Friend Scheme.
• Personal accident cover
• Death in Service cover

Work Location: In person