Residential Security Team Member - Luxury London Apartments

Salary £45,000 Per Year + £2,500 bonus

Location: Knightsbridge, London

In the distinguished enclave of Knightsbridge stands the epitome of luxury and comfort - a residential building that redefines modern elegance. Crafted by the globally acclaimed architects Squire and Partners, the 201 residences boast an aesthetic that combines contemporary style with the tranquillity of an award-winning Feng Shuai garden. 

At the heart of this serene retreat is a team of seasoned professionals dedicated to delivering an unparalleled level of service that mirrors the prestige of the building.

They are currently inviting applications for the role of a member of their Residential Security Team (RST) to further enhance the safety and luxury experience they offer to their residents.

 

About the Role

As a vital part of their team, reporting directly to the Security Operations Manager, your primary role will be to oversee the security aspects of the premises, ensuring a safe and secure environment for both residents and colleagues. 

This role demands a professional who embodies both vigilance and congeniality, holds a current SIA licence and possesses a genuine passion for delivering a five-star service experience.

 

The role follows a shift-based roster with 3 days on, 3 nights on, followed by 3 days off. 

 

Key Responsibilities:

Ensuring unwavering property protection through meticulous surveillance and reporting

Skilful management of CCTV and alarm monitoring systems

Supervising operations in the control room, a hub of heightened activity necessitating ultimate focus and adept multitasking skills

Engaging amicably with visitors, facilitating seamless liaisons, and addressing their needs adeptly

Undertaking front-of-house duties to foster a hospitable and secure environment

Acting as a robust security deterrent, primed to adeptly manage any emergent situations

Swift identification and resolution of issues in congruence with their high-standard operating procedures

Diligent maintenance and filing of pertinent documentation

Crafting comprehensive reports that encapsulate daily security activities with accuracy and foresight

 

Required Experience:

Valid SIA licence DS or CP

Previous experience in RST or Close Protection (CP) or experience working with high-net-worth families highly favoured

A full driving licence is greatly preferred, with experience in driving luxury high-end vehicles

Proven track record in a luxury service environment

A profound comprehension of premium customer service standards within a five-star setting

Outstanding communication skills fostering seamless interactions

Expansive knowledge of best-practice security standards and protocols

An unwavering commitment to maintaining ethical practices and integrity

 

Benefits:

Bonus £2,500 per annum

Share of Resident Gratuity Fund

Life Assurance

28 days of holiday per year, rising to 33 days linked to service (inclusive of Bank Holidays)

Continuous in-house training programme

Recognition initiatives and rewards for the team members who strive every day to offer the residents the best possible experience.

Season ticket loans, learning and development opportunities, enhanced pension contributions, social events, complimentary uniform and personal dry-cleaning and more.

Candidates with previous experience or job titles, including; Residential Security Officer, Home Security Agent, Residential Security Patrol, Residential Safety Officer, Residential Security Specialist, Apartment Security Officer, Housing Security Representative, and Residential Protective Agent, may also be considered for this role.