Mobile Patrol Officer

Mobile Patrol Driver (Keyholding & Alarm Response) — SIA Licensed  

Apollo Security Division | London & Hertfordshire (Enfield / Stevenage base + local sites)  

Role type: Full-time / Part-time (shift-based, including nights & weekends)  

Pay: £13.30 PAYE (double time pay on bank holidays)

Apollo Security Division is a family-run security company with over a decade of heritage.

We’re hiring Mobile Patrol Driver’s to carry out scheduled patrols plus keyholding and alarm response. This is a hands-on role for someone calm, reliable, and confident working independently with support from our 24/7 control room.

The Role (Keyholding + Alarm Response Included)

You’ll be responsible for mobile patrols across multiple sites, responding to alarm activations, and handling client keys securely and professionally. You’ll be a visible deterrent, a first responder, and a trusted representative of Apollo on client premises.

Duties & Responsibilities

• Mobile patrols & security checks Complete scheduled mobile patrols across assigned client locations.
• Carry out perimeter checks and (where authorised) internal checks: doors, windows, gates, shutters, access points, and vulnerable areas.
• Identify and act on risks such as trespass, vandalism, suspicious behaviour, insecure doors/gates, and safety hazards.
• Provide a strong, professional presence and reassurance to clients and site users.

Keyholding & alarm response (core part of the job)

• Respond to alarm activations promptly and follow site instructions and control room tasking.
• Conduct dynamic risk assessments on arrival and take appropriate action.
• Attend callouts, access premises using client keys, and secure sites after checks.
• Liaise with police/emergency services when required and provide clear updates to the control room.
• Follow strict keyholding procedures with a high level of accountability and attention to detail.

Incident handling & reporting

• Manage incidents calmly and professionally, prioritising safety and correct escalation.
• Complete accurate patrol logs and incident reports (including times, actions taken, and outcomes).
• Escalate urgent issues immediately (security breaches, damage, hazards, repeated activations).

Vehicle, equipment & standards

• Drive safely and responsibly at all times (you represent Apollo while on the road).
• Maintain vehicle cleanliness and complete basic checks (fuel, tyres, lights, defects).
• Maintain uniform and presentation standards and deliver excellent customer service.

Requirements (Essential)

• Valid SIA licence (Guarding or Door Supervision — confirm on application).
• Full UK driving licence (clean or near-clean).
• Comfortable working nights/weekends on a rota and responding to callouts.
• Strong communication skills (verbal + written) and confidence dealing with the public.
• Able to work independently, follow procedures, and make sensible decisions under pressure.
• Enhanced DBS (or willingness to undergo screening).
• Physically able to conduct patrols (walking checks, stairs, outdoor checks in all weather).

Desirable (Nice to have)

• Experience in mobile patrols, keyholding, alarm response, or similar security roles.
• Experience using patrol/incident reporting apps or QR patrol systems.
• Experience in healthcare, education, or local authority sites.

What You’ll Get With Apollo

• Direct employment with a respected, family-run company.
• Clear procedures, training, and ongoing support.
• Opportunity for additional shifts and progression for the right person.