Loading Bay Officer

We are seeking an experienced and adaptable Loading Bay Officer to safeguard a prominent facility in London, Canary Wharf.

The successful candidate will be an experienced and reliable Loading Bay Officer with a previous background in Security and/or Logistics. Excellent Communication skills, an eye for detail, and the ability to multi-task while maintaining a calm and customer friendly presence.

Role:  Loading Bay Officer
Pay Rate:  £13.85 per hour
Shift Pattern:  Monday to Friday 07:00 to 15:00 
Location: E14, London
Role Requirements: SIA License

Benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Must have:

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Loading Bay Officer (min 1year)
• Excellent customer service and communication skills
• Professional attitude and appearance
• Have an ability to deliver succinct and clear verbal and written reports where necessary.
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Surveillance skills and detail orientation
• 5-year checkable work history
• IT literate- Ability to operate detecting systems and emergency equipment

Main Duties:

• Working within a multi tenanted corporate site dealing with daily operations of the Loading Bay area
• Management of people/vehicle access and egress.
• Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
• Using X-ray machine and metal detectors to scan for suspicious packages
• Report any issues to the supervisor or duty manager
• To build great working relationships with colleagues and tenants
• Learning the logging and notifying process regarding mail deliveries
• Can be flexible working in the Loading Bay and potential security positions for cover
• Respond to emergencies
• Write up incidents to the standard expected by Management
• Carry out ID checks
• Be vigilant to the Health and Safety risks