Luxury Retail Door Supervisor

Job Overview

We are recruiting professional Door Supervisors to provide a safe, welcoming, and secure environment across Space NK stores in Central London. You will act as a visible deterrent, support staff with loss prevention, manage customer flow, and ensure the store remains a safe space for customers and employees.

Key Responsibilities

- Provide a polite, professional security presence at store entrances

- Monitor customer flow and prevent theft or disruptive behaviour

- Support store staff during peak hours and incidents

- Assist with queue management during busy periods or product launches

- Complete incident reports when required

- Uphold Space NK’s high customer service standards while maintaining safety

Requirements

- Valid SIA Door Supervisor Licence

- Excellent communication and customer service skills

- Confident, calm, and professional at all times

- Strong awareness and observational skills

- Reliable and able to work a 4-on-4-off shift pattern

- Previous retail or loss prevention experience preferred but not essential