Security Officer

Portal Security are recruiting for two new roles for one of our key clients premises in Hayes. This is a dedicated educational institution committed to providing a safe and inclusive environment for all students, including those with special educational needs and disabilities (SEND). Our security team will play a crucial role in maintaining the welfare and safety of our campus community.

Job Summary:

We are seeking a kind, compassionate and physically fit Security Officer to join our high-quality team at a new Campus. The ideal candidate will have experience working with individuals with additional needs and disabilities, such as Autism and other neurodiverse conditions. The role will require a kind and compassionate response in understanding different behaviours, demonstrating empathy and patience. This role involves a variety of responsibilities, including safeguarding, patrolling, reception duties, CCTV monitoring and responding to incidents, including medical emergencies and fire alarms.

Your primary responsibilities will include:

• Campus Patrols: Conduct regular patrols of the Campus premises and wider grounds to ensure safety and security, identifying and addressing any potential hazards or safety concerns.
• Reception Duties: Serve as the first point of contact for students, staff, and visitors at the reception area, providing a welcoming environment and assisting with inquiries.
• Incident Response: Respond promptly to incidents, including medical emergencies, ensuring appropriate action is taken and reporting incidents as required.
• Medical Support: Provide first aid assistance as needed, with a preference for candidates trained in FPOS (First Person on Scene) or FREC (First Response Emergency Care) Level 3. Mental Health First Aid certification is also desirable.
• Fire Response: Actively participate in fire safety protocols, including conducting fire incident response and ensuring compliance with safety regulations.
• Welfare and Support: Offer emotional and practical support to students, particularly those with additional needs and disabilities, creating a safe and inclusive environment.
• Collaboration: Work closely with the wider Portal Security onsite management team and college community, including students, staff, and external agencies, to promote a culture of safety and support.

About You:

• Door Supervisor SIA Licence essential.
• CCTV Licence essential.
• Certification in FPOS or FREC Level 3, and Mental Health First Aid, or willingness to obtain.
• You will be required to have an enhanced DBS check.
• Experience working with additional needs and disabilities.
• Safeguarding qualification essential.
• Comprehensive 5 year employment history for vetting.
• Strong interpersonal skills with the ability to communicate effectively and empathetically with a diverse range of individuals.
• Physically fit and capable of performing the duties required, including patrols and responding to incidents.
• Ability to remain calm and composed in emergency situations.

What We Offer:

• Part of a larger team spread across 5 locations in West London, with a dedicated Management structure. A supportive and collaborative team environment, meaning you will be supported throughout your role.
• Opportunities for professional development and training.
• A chance to make a real difference in the lives of students with additional needs and disabilities.