Front of House Officer

Job Title: Front of House Security Officer - Temp to Permanent 

Location: BH8 - Bournemouth

Pay rate: £12.50 to £13.25

Shifts - Days, Nights & Weekends (48hrs per week)

Benefits - 

• Full uniform supplied 
• Paid Holidays 
• Pension Plan 
• On going training 
• Access to health & Wellbeing 

Job Purpose

The purpose is to develop and maintain a safe and secure environment for employees, visitors, and property. 

Job Overview 

We are seeking a professional and personable Front of House Security Officer to join our dynamic team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service to clients, visitors, and employees. This role requires excellent communication skills, a friendly demeanour, and the ability to manage multiple tasks efficiently.

Main Duties and Responsibilities

• Maintain the Front of House area to ensure a professional appearance
• Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Ensure processes are strictly followed for any visitors to the building
• Deal with complaints and offer fast resolutions escalating where necessary
• Build professional relationships with occupiers and guests ensuring all have a pleasant experience

Requirements 

• A valid SIA licence - Door Supervisor Licence / Security Guard Licence 
• CCTV Licence 
• Good communication skills 
• Good organisation and multi-tasking skills 
• Right to work in the UK
• First Aid and Fire Marshal training - (preferable) 
• Flexible, committed and punctual 
• Excellent concentration skills
• Keen attention to detail 
• Ability to remain calm and deal with emergency situations 
• Customer Service experience
• An ambitious personality and willing to grow with the business

Equal Opportunity Employer: Impact Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.