CCTV Controller

An exciting opportunity to join our vibrant team has arisen. We are currently seeking out individuals to join our Security (CCTV) Team at our very busy shopping destination, where our customer-facing vision is to ‘Create Smiles and Breathe Kindness’ for every visitor we encounter.

We would love to hear from you if you have excellent customer service skills and are experienced in Security (CCTV). However, we will invest in training for the right person if your experience is yet to be gained.

Purpose of the Role: This role is the main communication vehicle for the site relating to emergency situations, routine monitoring of all safety/fire/life safety systems, car parks, interior and exterior for The Mall, exterior for Retail Parks and Venue Entertainment Complex.

Qualifications & Experience

Essential

-Must be educated to O’Level /GCSE or NVQ level 3 standard.

-Must hold a valid SIA Public Space Surveillance Licence*.

-First Aid at Work Certificate*

*(Or prepared to undergo training within employment)

Desirable

-SIA Guarding or Door Supervisors licence.

-IOSH managing safely.

-Experience in a similar environment

rewards & benefits

• £500 ‘Engagement Bonus’ (paid on successful completion of a 3-month probationary period)
• 30min paid break
• Life Assurance – 4 x basic annual salary
• Personal Injury Cover (terms and conditions apply)
• Pension Scheme
• Employee Reward and Recognition Scheme
• Inclusion in our Mall Employee discount scheme (supported by a wide range of retail outlets)
• Employee Assistance Programme
• Excellent Career Development Opportunities
• Inclusion in the Government-backed Cycle to Work Scheme
• Covered cycle parking
• Discounted First Bus Commuter Travel
• Free car parking for employees
• Excellent welfare facilities
• Staff social events and activities

Skills & Abilities (Competencies)

-Relationship management skills that enable you to work with people at all levels and across diverse nationalities

-Excellent written and verbal communication skills

-Effective relationship developer, who can contribute to a team based culture

-Ability to work unsupervised and take responsibility

-Ability to demonstrate initiative and offer new ideas

-Adaptable and flexible in approach to work required

-Willingness and ability to work as a member of a team

-Application to detail and presentation

-Report writing / Presentation skills

-Ability to act decisively and remain calm under pressure

-Good I.T skills (Use of Microsoft Word. Excel, Outlook)

Multitasking (Critical competency)

Work remotely