Security Operations Controller

An opportunity within Interr, a leading UK Security Company has arisen for a professional Security Operations Control Centre Controller at our head office in Aldgate East.

The shift pattern will be mainly to work 4 on 4 off; 07.00am - 19.00pm (overtime available).

This will predominately be a day time role but there is a requirement to be able to nights if/when required.

Roles & Responsibilities (not limited to):

· Schedule, plot and deploy security personnel to our clients as they come in real time

· Deal with client requests and changes at short notice and last minute requests

· Assist our employees with any queries

· Inspect and monitor all administrative procedures

· Ensure that performance levels are monitored and managed

· Process information for our Finance and HR teams

· Managing sickness, absence and blowouts

· Completion of welfare check calls and book ons and offs for our security officers' duties

· Answering calls, emails, confirming rotas, collating information, managing assignments and dispatching officers

Required:

· Be able to work nights at our HO based at Aldgate East between 19.00 pm – 07.00 am at any day of the week or at any other location as deemed necessary by the Company

· Previous experience in planning and scheduling - in the Security (Manned Guarding) Control Room is preferred

· An active SIA Licence (Door Supervisor or Security)

· Excellent communication and customer service skills (written and spoken)

· An ability to work to tight deadlines and to work well under pressure

· Knowledge of computer programs (MS Office)

· TimeGate knowledge/experience is preferred

· Exceptional attendance

· Strong attention to detail

· Strong organisation skills

Benefits:

· Annual Salary £27,000 - £29,000 per annum (depending on experience)

· Enrolment in Company Bonus Scheme, Health Care Scheme and Death in Service Scheme

· Up to 25 days of annual leave (pro-rata, on a 4 on and 4 off shift pattern = 17.5)

· Discretionary sick pay

· Company Pension Scheme

· Unique and professional training programmes

To apply please submit your CV, marked OCC.

We are an equal opportunities employer.

Please note, due to the high volume of CV's, we can only contact candidates whose skills and experience closely match the role advertised.

Job Types: Full-time, Permanent

Salary: From £27,000.00 per year